
Elisa Bernasconi
Front Desk Coordinator
Front desk
Coordinates first contact and directs each enquiry to the appropriate Alpia team.

Front desk
Head of Operations
Coordinates incoming enquiries, ownership and follow-up across Alpia’s contact channels.
Declan Farrell focuses on front-desk coordination and request follow-up. Technical questions and prices belong to the relevant specialist area.
Mission
Check that each enquiry has a response and a responsible contact.
Route unresolved requests to the appropriate area.
Leave technical details and pricing to the responsible specialists.
Expertise